Luxury Experience

-
Orlando, Florida
-
September 3-5, 2025
-
Conrad Orlando
Smart Meetings Hosted Buyer Experiences are 100% complimentary for qualified meeting planners.
Create Unforgettable Moments at Conrad Orlando
Where elegance meets innovation, Conrad Orlando stands as a beacon of luxury for the next event. Within the gates of Evermore Orlando Resort, the venue offers a refreshing escape into a world where event goals are the priority. Spanning over 65,000 sq. ft., the flexible event spaces include the majestic Acacia and Jacaranda Ballrooms, each designed to provide an exquisite setting for any gathering. The resort’s array of outdoor venues, from verdant lawns to pristine beaches, offers a picturesque backdrop for any occasion. With exclusive amenities, from a tranquil spa to adventurous aquatic activities, Conrad Orlando promises an event experience that is as enriching as it is memorable. Let the next event reach new heights, where every detail is a masterpiece of perfection.
AUTHENTIC CONNECTIONS
INNOVATIVE IDEAS

Michelle Thornton
Michelle Thornton is an award-winning events producer, writer, and procurement manager specializing in corporate event planning & operations. In her role at Penske Media Corporation, she leverages her expertise in procurement to optimize event resources, negotiate strategic partnerships, and drive cost-effective solutions without compromising creative vision.
Mastering the Hotel Site Visit
We have all been on site visits that can feel more like a visit to the dentist’s office. Our time is valuable. Let’s make the most of it.
Three event pros have agreed to spill their best-kept secrets for making the most of a pre-event tour. Our experts, PMC Senior Events Procurement Manager Michelle Thornton, Terramar Vice President of Global Engagement Kate Patay and Visit Sacramento Chief Convention Sales & Services Officer Mariles Krok, will talk about the red flags you should never ignore, the clever questions that get you the real answers, and the little-known perks you didn’t even know you could negotiate.
Expect real talk, a few jaw-dropping stories, and expert advice that will ensure your next site visit isn’t just a hotel tour—it’s a power move. Bonus: You will leave with some visitor etiquette that will open doors for you in the future.

Kate Patay
Creating luxury experiences for attendees means crafting unforgettable moments that go beyond expectations. From personalized touches to high-end amenities, every detail is designed to immerse guests in comfort, sophistication, and exclusivity. Explore ideas for elevating events by offering unique, curated experiences that make attendees feel valued and engaged, ensuring your event leaves a lasting impression.
Luxury Experience Schedule
Wednesday, September 3, 2025 - All Times Local Standard Time
9:00 am - 12:00 pm | Breakfast & Education Session |
12:00 pm - 4:00 pm | White Glove Welcome: Guest Registration & Gifting Lounge & Check-In |
4:00 pm - 5:30 pm | Idea Exchange - Keynote Speaker |
5:30 pm - 6:30 pm | Explore the Floor: Property Tour |
6:30 pm - 8:30 pm | Networking Celebration: Reception & Dinner |
Thursday, September 4, 2025 - All Times Local Standard Time
7:30 am - 8:30 am | Breakfast Social |
8:45am - 10:00 am | Instant Start to Smart - Keynote Speaker |
10:15 am - 12:30 pm | Meet Your Matches |
12:30 pm - 1:30 pm | Luncheon |
2:00 pm - 4:00 pm | Build & Bond Brilliantly: Team Activity |
4:00 pm - 6:00 pm | #MeTime |
6:00 pm - 9:30 pm | Ms. B’s Offsite Bash |
Friday, September 5, 2025 - All Times Local Standard Time
7:30 am -9:00 am | Breakfast Social |
9:00 am - 12:00 pm | Meet Your Matches |
12:00 pm - 1:00 pm | Seal the Deal Feast: Luncheon |
1:00 pm - 5:00 pm | #Departures |
The Details
Smart Meetings Hosted Buyer Experiences are 100% complimentary for qualified meeting planners. Hotels and Destination Partners, please contact our sales team at [email protected] for your best available rate.
We use a sophisticated software to custom match our planners with premier properties and destinations that fit your business needs, region, budget and venue preferences. As the event nears, planners and suppliers will have the opportunity to select their appointment preferences to ensure their highest attendee satisfaction.
A qualified Meeting Planner can attend (1) one hosted buyer experience annually based on business needs. Hotels and destination partners may attend unlimited events. Contact our Sales Team for more information at [email protected]
Orlando International Airport MCO
PARTNERS
HOST SPONSOR
ANNUAL SPONSORS
EVENT SPONSORS
Supplier-Partners can learn more here: