Takia Archer CMP, conference services manager, McGuireWoods
What are the three words that define your legacy?
Resilient. Transparent. Servant-hearted.
How have you empowered others?
I empower others by offering the same support, encouragement and opportunities that I would want for myself. I believe people thrive when they feel seen, valued and capable, so I strive to create an environment where they can grow with confidence.
Whether through mentorship, coaching or simply recognizing someone’s strengths, I make it a priority to uplift those who may not see their own potential. I challenge self-doubt, provide guidance and celebrate their progress—just as I would hope someone would do for me. Empowerment is about trust and belief, and I aim to be the kind of leader who helps others step into their greatness.
How do you see the events community evolving?
The events community is evolving into a more innovative, inclusive and impact-driven space. Technology, from AI to immersive experiences, is enhancing engagement, while hybrid events expand accessibility. Attendees now seek deeper, more interactive connections, shifting events from passive to experiential. Sustainability and social responsibility are also at the forefront, with a focus on eco-friendly practices and DEI initiatives. As the industry evolves, event professionals are balancing innovation with human connection, ensuring experiences are not just engaging but also meaningful and lasting.
What could future generations of leaders learn from your journey?
Future generations of leaders could learn the importance of resilience and self-belief from my journey. Early on, I faced moments of doubt, but I learned to push through challenges by focusing on growth rather than perfection. I also discovered the power of empathy and understanding—recognizing that everyone has unique strengths and needs, and that leadership is about lifting others up, not just leading from the front.
My journey also taught me the value of balance. I’ve learned that success isn’t just about professional achievements, but about maintaining personal well-being and nurturing relationships. By prioritizing both my career and personal growth, I’ve been able to bring a fuller, more authentic version of myself to my leadership role.
Lastly, I believe future leaders can learn the importance of continuous learning and being open to feedback. My growth as a leader has been a reflection of my willingness to evolve, stay curious and be open to others’ perspectives.
Linsey Barrett-Grosfield, senior manager, meeting & convention sales, Discover The Palm Beaches
What are the three words that define your legacy?
Authenticity. Resilience. Creativity.
How have you empowered others?
I aim to uplift those around me by helping them realize their full potential and make meaningful contributions. I do this by creating an inclusive and encouraging environment where everyone feels valued and motivated to achieve their best. I believe in recognizing and celebrating individual strengths and providing mentorship and guidance to help others grow and thrive.
How do you see the events community evolving?
The events community is evolving in many different areas, making it so exciting to be a part of! A few trends that I think will continue to evolve and that we have seen firsthand here in The Palm Beaches are technology, sustainability, personalization, and community building. Technology is transforming how we experience events, from virtual reality to interactive apps, making each event more engaging and immersive. Sustainability is becoming a cornerstone of event planning, with a focus on eco-friendly practices and reducing the environmental impact. Personalization is key, as tailored experiences ensure attendees feel valued and connected to the event.
Lastly, community building is at the heart of modern events, fostering stronger connections and a sense of belonging among participants. These trends are making events more engaging, inclusive, and impactful, and I’m excited to see how they will continue to shape the industry.
What could future generations of leaders learn from your journey?
Reflecting on my journey and thinking about the future for myself and future generations of leaders, I hope they learn to stay resilient, be adaptable, embrace continuous learning opportunities and, most importantly, practice self-care. I started my career as an intern seven years ago and developed a passion for travel, tourism, and the events industry. As my enthusiasm for the industry grew, so did the opportunities for growth. These opportunities came with challenges, but I stayed resilient and continuously stepped out of my comfort zone. My experiences have taught me the importance of perseverance and the value of embracing change, which I hope to pass on to future leaders.
Kennedy Bob, conference marketing coordinator, CEM Solutions Co.
What are the three words that define your legacy?
Resilient. Trailblazing. Purposeful.
How have you empowered others?
I empower others to have faith and believe in themselves. Everyone needs at least one person in their life who takes bold risks to chase their goals—no matter how crazy it might look. I choose to embrace discomfort, especially when it comes to taking risks, because I have deep faith in myself, my decisions, and God. Beyond that, I’m motivated by the opportunity to shift the negative perspective around risk-taking. People often see risk as something to fear, but I want to show that sometimes, it’s worth it. Even when things don’t go as planned, I believe the resilience behind my actions can inspire those around me to push forward, trust themselves, and go after what they truly want.
How do you see the events community evolving?
Events are more important now than ever, and that’s only going to continue. In a digital age where AI and virtual experiences are becoming the norm, it’s getting harder for brands to make a lasting impression. With everything moving at a fast pace and our attention spans shrinking thanks to short-form content, brands are easier to forget. The best way to stand out is to create real, memorable experiences. While we love our phones, people crave genuine, in-person interactions—especially in business. AI will streamline event planning and personalization, but it can’t replace the power of face-to-face connections. The brands that embrace live experiences while leveraging AI for efficiency and engagement will truly leave an impact.
What could future generations of leaders learn from your journey?
Keep learning—always. But don’t just learn, actively seek out new things to understand. Put yourself in spaces where you know the least, where you’re challenged, and where growth is inevitable. The goal isn’t just to absorb knowledge for yourself, but to position yourself to one day be the person who can pass it on. By constantly stepping into unfamiliar territory, you not only expand your own perspective but also create opportunities to help others do the same. Learning isn’t just about personal growth—it’s about elevating those around you, sharing what’s been valuable to you, and making an impact beyond yourself.
Rhiannon Bogozi, director of conference services, Wow Moments
What are the three words that define your legacy?
Loyal. Protective. Resilient.
How have you empowered others?
When I empower others, I remind them to think of why they started their journey. What were the driving ambitions, and why did it mean so much to them? We often lose sight of our end goal because of outside distractions, and it’s important to remember the passion that fuels us to succeed and believe in ourselves.
How do you see the events community evolving?
Experiential, experiential, experiential! We thrive on instant gratification and sensory stimulation. Events are going to move away from exhibit halls lined with booths and move towards immersive experiences that stimulate our sense of touch, sight, sound and even taste and smell. Attendees want hands-on and exploratory sessions that keep their attention and networking opportunities built into every aspect of an event. I’m excited about the new technologies that are already on the market and more to come to help meeting planners level up future events!
What could future generations of leaders learn from your journey?
There’s no singular roadmap for success (no matter what those podcasts say). Everyone has a different story to tell, and the life experiences learned on the way shape who they are as a person and a leader. I tried college out of high school like you’re “supposed” to do, and then life happened. I didn’t finish my degree until I was in my thirties with four kids at home. I didn’t set out to plan events, but I found out I’m pretty dang good at it. I have learned from some of the best in the industry, and I have mentored future leaders. Looking at me, you’d never guess some of the jobs I’ve held, but each one and each season of my life has led me to where I am today. My best advice for future generations of leaders is to take chances on the candidates with resume gaps and unique skill sets.
Brianna Conway, national account manager, Visit Indy
What are the three words that define your legacy?
Passionate. Driven. Empowering. I lead with enthusiasm, pursue goals with focus and create spaces where others are supported to reach their potential.
How have you empowered others?
I currently lead the newest chapter of the Professional Convention Management Association (PCMA) Collective Indy. As the city leader, I organize monthly gatherings for over 30 industry professionals, helping strengthen local networks and spark meaningful conversations around industry trends. Through this role, I’ve created a welcoming, collaborative space that’s making a real impact on young professionals in the Indy meetings and events industry. I strive to lead by example, bringing integrity and resilience to everything I do, whether it’s planning a site visit or supporting a colleague.
Mentorship is especially important to me because I credit much of my growth to the mentors who’ve guided me. In my roles with PCMA Collective Indy and Destination International (DI), where I serve on the Convention Sales & Services Committee, I’ve had the privilege of mentoring young professionals and empowering them in their daily work. I also believe in the power of taking smart risks. When supporting others, I focus on creating an environment where people feel safe to share new ideas, challenge the status quo and push boundaries to try something new.
How do you see the events community evolving?
The events community is evolving in exciting ways, and I see these shifts firsthand through the 95+ convention-related events and site visits I’ve managed since joining Visit Indy in May 2023. Sustainability is becoming a priority, not just as a trend but as a standard practice. I’ve seen more planners looking for ways to reduce waste, source locally and minimize environmental impact, and we’re actively supporting those efforts in how we showcase Indy as a meetings and events destination. There’s also a growing focus on neurodiversity.
In my day-to-day work, I’ve noticed an increase in requests for sensory-friendly spaces, flexible schedules and inclusive design elements that create welcoming environments for all attendees. Mentorship is another key trend. As the industry grows, seasoned professionals are stepping into mentorship roles, and I’ve had the chance to both learn from and support others in this space, particularly through my work with PCMA Collective Indy. Technology, especially AI, is also shaping how events are planned and experienced, from personalized attendee engagement to streamlined logistics. And while in-person events remain vital, I’ve seen a steady rise in hybrid and virtual components, expanding reach and accessibility.
What could future generations of leaders learn from your journey?
For most of my life, I had a limited understanding of my family history and heritage. I grew up in a non-traditional household, but I’ve come to realize that many families are “non-traditional,” and that’s perfectly okay. Without a father present, I often found myself in the driver’s seat, working to keep my family unit strong. At 20, I took the initiative to reconnect with my dad’s sisters and his mother, whom I had only met as a child.
Opening myself up to extended family helped me discover my rich multiethnic heritage and Afro-Latina culture. This connection sparked a passion in me to advocate for young men and women, encouraging them to embrace their identities and pursue their potential. Now, as a mother of two young boys, I instill in them the importance of knowing their roots, striving for greatness and making a meaningful impact.
Future generations can learn from my journey that your background doesn’t define you—you are the author of your own story. Surrounding yourself with supportive people, mentors and a strong family system (whether by blood or choice) can shape both personal growth and professional success.
Corie Cox, manager, store communications & events, Michaels Stores Inc.
What are the three words that define your legacy?
Creative. Commitment. Consideration.
How have you empowered others?
Early in my career at Michaels I met a tenured HR Manager who lacked her creative confidence, which can be intimidating with all the creative people that work at Michaels. I told her that she was being her own worst critic and that she needed to be nicer to herself. That evidently stuck with her in such a positive way that it quickly became her anecdote for her first impression of me and became a rally cry for her to give herself some grace.
How do you see the events community evolving?
I see AI, like in many sectors coming into its own and being a real game changer for attendees as well as meeting planners and event spaces.
What could future generations of leaders learn from your journey?
If I could impart three nuggets of wisdom it would be: It’s ok to fail, to learn, and to make mistakes. It’s ok to “rinse and repeat” if it was successful in previous years. Never not ask; a simple ask can go a long way and the worst you’ll get is a no.
Cat Damaré, Senior Marketing Manager, Hosts Global
What are the three words that define your legacy?
Kindness. Laughter. Creativity.
How have you empowered others?
When I returned to Hosts in 2022, I found myself on a new team with fresh leadership, but my prior experience gave me the opportunity to help newer employees navigate the company. One of my proudest moments was mentoring a colleague who was uncertain about her future. We had a heart-to-heart about her potential, and I encouraged her to advocate for herself and trust her instincts. Since then, she’s been promoted twice, and I couldn’t be prouder. My approach to empowerment is simple: always ask, always make the request—because what’s the worst that could happen? A “no” isn’t the end of the world, but not asking means you’ll never know what could have been.
How do you see the events community evolving?
AI is revolutionizing how we create, market and execute events, and I’ve embraced it wholeheartedly. I incorporate AI into nearly every aspect of my work—enhancing creativity, streamlining processes and maximizing efficiency—while ensuring that the humanity in my writing and design remains intact. As of January 2025, I transitioned from creative design to the marketing department, bringing nearly seven years of internal experience to shape our voice in new ways.
But beyond technology, the evolution I’m most passionate about is holding ourselves accountable. At Hosts, we lead the charge in sustainability and the fight against sex trafficking, proving that our industry has the power to create a meaningful impact beyond just events. It’s not enough to talk about these issues—we have to take action, and I’m proud to be part of a team that does exactly that.
What could future generations of leaders learn from your journey?
Leadership isn’t just about big decisions; it’s about making people feel valued. I pride myself on giving credit where it’s due, making sure every team member feels special. I’ve been told I’m a great team player (my 2018 “Hosties” trophy can confirm), and that’s something I carry into every leadership role. Success in this industry isn’t about knowing everything—it’s about staying curious, uplifting those around you and never being afraid to ask for what you want. And if I could tell my younger self one more thing? Stay out a little later while you don’t have a toddler!
Kaitlin Festerman, associate, education services, American Society of Interior Designers
What are the three words that define your legacy?
Redefine. Educate. Engage.
How have you empowered others?
I am someone who relies on my own experiences when empowering others. I work with members to develop various learning opportunities, many of whom are first-time speakers worried about public speaking or building educational content. For me, it’s key to first empathize with them, sharing my own fears of public speaking. I empower them by explaining that it’s their expertise that matters most, then I support them throughout the content development experience to ensure that they feel fully equipped to share their knowledge.
Also, when I started my current position, I learned how to navigate our online community as the manager of the platform. I’ve empowered fellow teammates and members to use the platform, acknowledging their hesitation and providing them with the necessary support and learning tools to understand a new online environment.
In addition, as someone who has experienced severe burnout, I am an advocate for work-life balance. My personality allows them to establish relationships with coworkers and members, so it’s important that I’m able to maintain who I am. I have shared my experiences and job-hunting insight with a network experiencing similar burnout or work-life imbalance as I did years ago.
How do you see the events community evolving?
The three pillars—learning, fostering community and innovation—are crucial to harness in event planning strategy. While attendance and registration numbers are useful metrics, audience engagement and the amount of “WOW” or “ah-ha!” moments are true measures of success. We must maximize a hybrid approach: Host quality, virtual events members can attend between the in-person conferences and markets we hold so dear. Evolving more is a personalized approach to events, such as learning tracks, that show an organization is going the extra mile to consider each of its attendees.
To take it a step further, we elevate our events with immersive experiences that are fun for attendees but also allow for relationship-building and collaborative innovation both at and beyond the event. Go beyond the typical lecture-style breakout session—encourage round table discussions, hands-on activities and creative sessions that flow fun into the foundation of new learning. When taking this approach, you ensure that all sessions and other event happenings are accessible and enjoyable to all.
What could future generations of leaders learn from your journey?
Never give up, never stop growing and never think that your journey is fixed! There is so much more than the place you begin; however, never take an experience for granted. Every career or position you have will prove to help you later in your journey—even if they appear completely unrelated. Take it from someone who started out as an accounting major, switched majors and graduated with a degree in Elementary Education, taught 3rd grade for two years, left teaching, tirelessly job hunted for a year and a half while developing curriculum on the side and now works in the Education Services Department for a non-profit organization.
My journey hasn’t been “normal” or anything like I ever imagined it would be while I was in college, but I am finding myself grateful for every experience I’ve had leading up to this point. My current position allows me to develop continuing education and training courses for adult professionals, as well as manage an online community for our members. While the audiences of my past and present work are vastly different, the engagement and education principles I’ve learned along my journey still ring true.
MacKenzie Fischer, marketing, events and recognitions manager, Syona
What are the three words that define your legacy?
Growth. Belonging. Fun. Because continuous progress is essential, everyone deserves a place where they belong and your journey should always have elements of fun!
How have you empowered others?
I strive to provide a space where individuals can grow—not just through experiences, but through personal development as well—fostering both confidence and capability to leave lasting legacies for all.
How do you see the events community evolving?
The events industry is a more immersive, inclusive and experience-driven space. It’s no longer just about attending an event or conference—it’s about engaging, connecting and creating meaningful moments. I love that I can be a part of creating those memories for others.
What could future generations of leaders learn from your journey?
Future generations of leaders can learn that every professional and personal growth journey is unique. Things won’t always go as planned—industries shift, trends evolve and challenges arise. But the key is self-awareness—knowing your strengths and where you truly thrive is invaluable. Adaptability, resilience and humility will always be your greatest assets.
Alex Fulton, director of catering sales, Wolfgang Puck Catering–Union Station
What are the three words that define your legacy?
Mother. Passionate. Hardworking.
How have you empowered others?
Empowering others starts with leading by example—demonstrating resilience, adaptability and a commitment to excellence. As a manager in the hospitality industry, I create an environment where my team feels valued and supported. I mentor employees, encouraging them to develop their skills, take initiative and grow into leadership roles. By fostering open communication and providing opportunities for professional development, I help them see their potential beyond their current roles.
How do you see the events community evolving?
The events industry is experiencing a transformative shift, driven by technology, inclusivity and sustainability. Attendees seek immersive, meaningful engagements that go beyond traditional formats, emphasizing personalization and interactivity.
Diversity and inclusion are also shaping the future of events. Organizations are prioritizing diverse voices on stage and behind the scenes, ensuring that every attendee feels represented. Additionally, sustainability is no longer optional—it’s a necessity. Eco-conscious planning, waste reduction and ethical sourcing are at the forefront of decision-making.
The events community will continue to evolve by embracing innovation while staying rooted in what matters most—creating impactful, human-centered experiences.
What could future generations of leaders learn from your journey?
Leadership is not about titles; it’s about influence, resilience and service. One of the biggest lessons I’ve learned is that success comes from embracing challenges with a problem-solving mindset. There will always be obstacles, but how you navigate them—by staying adaptable, leading with empathy and remaining committed to excellence—defines your path.
I’ve also learned that building relationships is just as important as executing flawless events. True leadership is about lifting others, recognizing their strengths and creating opportunities for them to shine. Future leaders should understand that collaboration and mentorship are keys to long-term success.
Finally, I’d encourage the next generation to trust their instincts, take risks and continuously invest in their growth. The industry is ever-changing, and those who are willing to learn, innovate and push boundaries will be the ones who leave a lasting impact.
Anna Lawton, event manager, One10
What are the three words that define your legacy?
Memorable, Innovative, Meaningful
How have you empowered others?
In the event industry, I focus on empowering others by fostering an environment where growth, creativity, and collaboration thrive. I take a proactive approach by identifying individuals eager to expand beyond their current roles, whether they’re in customer experience or on-site travel coordination. I offer guidance to help them transition into event planning, providing resources, step-by-step processes, and hands-on learning opportunities. My goal is to equip them with the skills necessary to manage events successfully while allowing room for their unique creativity to shine.
By sharing my own experiences, both successes and challenges, I create an open, supportive atmosphere where others feel comfortable learning from real-world situations. This approach encourages them to tackle problems with confidence, knowing they have a mentor to turn to when needed. I emphasize the importance of passion and creativity in event planning, helping others see that the magic lies in the details and that fun can always be found through thoughtful execution.
How do you see the events community evolving?
The events community is evolving rapidly as the next generation of talent enters the workspace. This new wave of younger planners is bringing fresh perspectives, innovative ideas, and a deep understanding of technology and social trends, which are shaping the future of event planning.
This is putting a focus on creating experiences that engage your audience in new ways. As a result, the industry is shifting toward more personalized events that incorporate cutting-edge technology and prioritize sustainability.
I believe that engaging and lifting up younger planners is essential to the continued growth of the industry. By nurturing the next generation of talent and creating an inclusive, supportive environment, we can ensure that the events community remains dynamic, innovative, and full of opportunity for years to come.
What could future generations of leaders learn from your journey?
Future event planners will be able to learn from my journey of embracing the risk. By taking chances, I’ve learned that stepping outside my comfort zone often leads to the most rewarding outcomes. I’ve never been afraid to try new approaches, whether it’s experimenting with event designs, exploring new technologies, or tackling challenges head-on. Through this, I’ve developed the courage to take risks that ultimately paid off and helped me grow both professionally and personally.
Another key lesson I’ve learned is the importance of carrying valuable knowledge from one job to the next while adapting it to each unique client. Every experience builds on the last, and the ability to mold information to meet specific client needs is crucial. Future planners will see how I’ve tailored past learnings to different scenarios all while adding in a new element, showing them how to build the client satisfaction in every event.
Devon Montgomery Pasha CMP, CED, emcee and chief experience officer, DMP Creative
What are the three words that define your legacy?
Ignite. Elevate. Transform.
My hope is that my legacy is one of sparking positive change, lifting others and helping to reshape our industry with passion. When I step on stage or share my thought leadership, I ignite conversations and evoke emotions. My goal is to design experiences and interactions with peers to elevate them into something unforgettable. I don’t just participate in this industry; I aspire to transform it, leaving every audience and every event better than before.
How have you empowered others?
I feel I have empowered others by creating spaces where they feel seen, heard and capable of more than they were allowed to imagine. Whether on stage, in a workshop or through strategy, my goal is to spark confidence and authenticity. I invite people into conversations that challenge perspectives and inspire positive action.
Through my work as an emcee, speaker and facilitator, I help people connect with their own potential (my favorite thing). I ask questions, create moments of clarity and bring energy that sparks transformation. While I might be the one on stage, it’s their connection that causes a ripple effect on the energy around them and then the energy they bring back to their homes and offices.
I believe in amplifying voices, especially those who might not always take the mic. I encourage curiosity, celebrate growth and remind people that their unique perspective has power. When someone leaves a session I’ve led or an event I’ve shaped, I want them to feel inspired and ready to take their next best step.
At the end of the day, I empower others the same way I try to empower myself: by embracing the process, leaning into courage and always making space for the spark of your highest and best self.
How do you see the events community evolving?
I hope that our community will continue evolving toward deeper empathy and more human-centric design. I think what we’re seeing is that events that move beyond logistics and checklists are making the most impact. When we take the time to focus on questions like: What energizes them? What do they value? What experiences will create a lasting impact?, we can better design for those experiences and create more meaningful human connection.
Experience is everything. Attendees don’t want to feel like sponges absorbing content; they want to be part of something meaningful. That means designing with intention, using empathy to anticipate needs and creating moments that resonate long after an event ends.
Designing is also about inclusivity, allowing us to ensure every voice is valued and every experience is accessible. The best events aren’t just well-executed; they feel right because they reflect the needs and wants of the people in the room.
As we continue to evolve, my hope is that an event’s impact can be measured using emotional qualitative data as well as quantitative.
What could future generations of leaders learn from your journey?
Future generations of leaders can learn that success isn’t a straight path, and it looks different for everyone. I spent most of my early career battling limiting beliefs, trying to mold myself into the perfect employee for each new boss and being everything to everyone. All that led to was a lack of boundaries, lower self-awareness and burnout. The turning point came when I stopped trying to win “misery poker,” stopped waiting for validation from others and started defining my value on my own terms.
I learned that confidence isn’t the absence of doubt; it’s moving forward despite it. Speaking on stage has taught me that my voice mattered not because it was perfect, but because it was authentic. The more authentic I was, the more people were drawn to my story, which, in turn, boosted my confidence to pursue more of that dream.
Mentorship played a pivotal role. I would say to the next generation that mentors aren’t there just to open doors. The best mentors are the ones who hold up mirrors and help you see your own potential. My mentors have been brutally honest, which can be uncomfortable at first. But it was one who reminded me that growth comes from discomfort and that leadership is rooted in self-awareness, resilience and the courage to evolve. Look for the mentors who serve you like that, and then become one for someone else.
If I had to summarize the lesson, it would be: Know your value, seek people who challenge and support you and never let anyone else define the limits of your potential.
Lauren Moseley, senior national sales manager, Vail Resorts
What are the three words that define your legacy?
Authentic. Strategic. Competitive.
Authenticity has been a core value of mine for as long as I can remember. I take pride in bringing my true self to every interaction—with my team, clients, and stakeholders. By leading with authenticity, I create a space where others feel safe, valued, and comfortable, fostering genuine connections that drive meaningful collaboration.
Strategy is at the heart of everything I do. With 15 years of experience in hospitality sales and marketing, I approach every opportunity with a thoughtful, data-driven mindset. I thrive on analyzing complex business, collaboration and crafting solutions that drive success for all parties involved.
Competitiveness has been ingrained in me since my years as an athlete, and that same drive fuels my sales career. I am passionate about winning business and building long-term partnerships—not just closing deals, but earning trust, delivering results, and cultivating relationships. A great salesperson loves to win!
How have you empowered others?
One of the most rewarding aspects of leadership for me is the opportunity to work with a diverse team, each individual bringing unique perspectives and experiences at different stages of their careers. At the core of effective management is fostering autonomy and confidence, ensuring that every team member feels empowered in their role.
My leadership style is coaching-driven, focused on guiding rather than dictating. Instead of simply providing solutions, I encourage my team to think critically, explore possibilities, and develop their own strategies. While the instinct may be to offer immediate answers, I have found that true growth and innovation emerge when individuals take ownership of problem-solving. Watching my team discover and implement their own ideas has been an incredibly fulfilling experience, reinforcing a culture of collaboration, creativity, and continuous development.
How do you see the events community evolving?
Hospitality is an ever-evolving industry, but at its core, community remains paramount. As the world continues to transform, we will increasingly rely on shared experiences to navigate change. Two of the most significant forces shaping the future of hospitality are artificial intelligence (AI) and sustainability.
AI is revolutionizing how we operate, enhancing efficiency, personalization, and decision-making. By leveraging AI-driven insights, we can better anticipate and meet client needs, optimize resources, and create seamless, tailored experiences.
Sustainability is also becoming an industry imperative, not just a preference. As clients and stakeholders place increasing value on environmentally responsible practices, we must stay ahead by implementing sustainable solutions in energy consumption, waste reduction, and resource management.
The future of hospitality will be defined by how well we integrate AI-driven innovation and sustainable practices while preserving the essence of human connection. By staying informed and adaptable, we can continue to create exceptional experiences that align with both client expectations and industry evolution.
What could future generations of leaders learn from your journey?
I encourage future generations to be present and embrace each stage of their journey. Early in my career, I was always eager to grow, often focusing too much on the next step rather than fully appreciating where I was. Growth happens in the moments we take time to absorb, learn, and refine our skills.
Find a mentor with whom you can be authentic and open about your goals. Pay attention not only to the leaders you admire but also to those whose leadership styles you don’t want to emulate—both perspectives will help shape your own authentic approach.
Above all, be memorable in every client interaction. Anyone can sell, but what sets you apart? Why will clients choose to work with you again? Relationships, trust, and the ability to create meaningful experiences are what truly define success in hospitality.
Katie Mottolo, event & conference consultant, MassMutual
What are the three words that define your legacy?
Passionate, Empathetic & Collaboration.
How have you empowered others?
Throughout my life, I’ve empowered others by celebrating those around me and fostering strong relationships rooted in trust. Whether it’s a teammate, a stakeholder or a vendor, I want them to know I’ve got their back. I’m always here to support their latest ideas, celebrate their achievements or simply offer a shoulder when they need it. I’m a firm believer in the saying “a rising tide lifts all boats.” When people feel supported and valued, they’re inspired to become the best version of themselves.
How do you see the events community evolving?
I see the events community continuing to make strides towards greater inclusivity, and I’m excited to be part of this shift. It’s inspiring that we, as a community, recognize the importance of creating enjoyable experiences for every attendee. Inclusivity takes many forms, whether it’s offering a diverse menu, providing time for prayer or creating quiet spaces where people can recharge. These efforts make events accessible to everyone. I believe that now more than ever, planners understand just how crucial this is and will continue to find creative ways to make every attendee feel valued.
What could future generations of leaders learn from your journey?
Though I’m still early in my journey, I believe future generations of leaders can learn that while IQ is important, it’s emotional intelligence that truly distinguishes good leaders from great ones. Whether it’s managing client expectations, handling high-pressure situations, or simply meeting people where they are, EQ is essential. In a world that often emphasizes being the smartest person in the room, real success often stems from how we make others feel. The best leaders are those who understand the power of collaboration, empowering those around them to unlock their full potential.
Faith Oribamise CMP, events & sponsorships specialist, Fredrikson
What are the three words that define your legacy?
Collaborative. Impactful. Innovative.
How have you empowered others?
I’ve always believed in the power of encouragement and the importance of creating space for others to shine. I’ve empowered others by celebrating their successes, actively listening to their ideas, offering constructive feedback, and being a resource whenever possible. I share my own experiences, both the challenges and victories to inspire others to step outside their comfort zones and discover their own unique paths. I believe in fostering a supportive environment where everyone feels valued and has the opportunity to grow and develop their unique talents.
How do you see the events community evolving?
The events community is constantly evolving, and I believe it will continue to be shaped by a few key trends for continued success and growth. Technology will play an increasingly important role in creating more personalized and engaging experiences. Sustainability initiatives will become even more critical, with a growing emphasis on eco-friendly practices and minimizing our environmental footprint. I see a greater focus on creating meaningful connections and fostering a strong sense of genuine belonging within the community. This involves prioritizing inclusivity, accessibility, and providing valuable educational opportunities for professionals at all levels.
What could future generations of leaders learn from your journey?
Future generations of leaders can learn that success stems from self-trust and embracing your unique strengths. Self-awareness, honest self-reflection, and self-compassion (see a trend here?) have been important in my development as a leader. I’ve learned that trusting your instincts, while surrounding yourself with a supportive network of mentors, personal advisors, family, and friends is invaluable on your journey. Most importantly, I hope future generations of leaders learn to align their actions with their true aspirations and have the courage to pursue them wholeheartedly.
Tairi Perez, senior manager, conferences, The Institute of Internal Auditors
What are the three words that define your legacy?
Kindness. Service. Humor.
How have you empowered others?
In any event I manage or am part of, I empower others by championing authentic cultural representation. I am committed to collaborating with vendors, speakers and other planners who come from diverse backgrounds, ensuring all attendees feel a genuine connection at my events. Whether it’s through showcasing a speaker with a compelling story to tell or sourcing culturally significant decorations from folks within that community, a little bit of effort goes a long way in making an impact.
In my opinion, it is essential to uplift and amplify the voices and communities that have been historically marginalized at events, conferences and meetings. Additionally, I create a culture of openness and communication with colleagues, event attendees and vendors so they feel comfortable and encouraged to speak up, provide critical feedback and know their voices will be heard and can affect change for future events.
How do you see the events community evolving?
I envision the events community evolving towards greater mindfulness in how we impact the environment, local communities and the messages our events convey. We are starting to question long-standing traditions to assess how they serve our events, clients and the world. While the events community will always aim to create that “wow” factor, we will be more thoughtful about the positive and potential negative impacts, especially on a larger scale. I see the future of events as less wasteful, more integrated with local communities and cultures, and focusing on the richness of the experience rather than the material items attendees take away.
What could future generations of leaders learn from your journey?
Future leaders should see my journey as one of many roads that lead to a career in events. Mine was not a traditional path; I restarted my college degree twice and only finished after I was married with a child. But I have made up for lost time, and I hope the next generation sees that life is not a race; you don’t have to be in your set career in your 20s to still feel successful later on. Take your time and be thoughtful about why you chose events, and reexamine that every few years so you know it’s still right for you. The world of events demands a constant go-go-go, so to ever be able to slow down, you have to mindfully and actively choose to do so. And you should, because once you burn out, it’s hard to find that motivation again. And have FUN!
Stephanie Pilakowski, convention sales manager, Visit Denver
What are the three words that define your legacy?
Ambition. Resilience. Connection.
How have you empowered others?
Throughout my career in hospitality and sales, I have been dedicated to empowering others whether through leadership, mentorship or industry advocacy. I have coached and trained team members, equipping them with the skills and confidence to excel in sales and client relations. Through my involvement with the Rocky Mountain PCMA Chapter, I am able to connect professionals with resources and networks that support their career growth. My commitment to mentorship, relationship-building and industry advocacy fuels my passion for uplifting others, ensuring their success alongside my own.
How do you see the events community evolving?
The events community is evolving rapidly, driven by technology, sustainability and the increasing demand for personalized experiences. Event professionals are leveraging AI tools to enhance attendee experiences, optimize planning and improve ROI. Sustainability and social responsibility are becoming more important, with organizations choosing greener venues, cutting down on waste and making events more inclusive for everyone.
Now more than ever, attendees expect more than just meetings—they seek immersive, purpose-driven experiences that foster authentic connections and leave a lasting impact. To meet these expectations, event design is increasingly focusing on destination appeal and incorporating wellness elements, such as mindfulness sessions and outdoor activities, to enhance engagement and overall attendee well-being.
What could future generations of leaders learn from your journey?
Future generations of leaders can learn the importance of adaptability, relationship-building and continuous growth from my journey. The hospitality and events industry is ever-changing, and success comes from being able to pivot, embrace innovation and find creative solutions in the face of challenges. Building strong connections and trust, whether with clients, colleagues or industry partners, has been the foundation of my success.
Meaningful relationships lead to collaboration, opportunities and long-term impact. Additionally, I’ve learned that growth never stops. Investing in learning, mentorship and industry involvement has shaped my career, and I encourage future leaders to stay curious and open to new ideas. Leadership isn’t just about personal success; it’s about empowering others, fostering teamwork and making a lasting impact on the people and communities we serve. By embracing change, valuing relationships and committing to lifelong learning, the next generation of leaders can thrive in any industry.
Erin Quigg CMP, global project manager, ConferenceDirect
What are the three words that define your legacy?
Strategic. Impactful. Collaborative.
How have you empowered others?
Throughout my 14-year career, empowering others has been central to my approach. As a strategic partner to clients, colleagues and destinations, I focus on fostering collaboration and providing guidance to navigate the evolving events landscape. I mentor colleagues, encouraging continuous learning and growth while sharing insights on integrating ESG initiatives and sustainability into event planning. By leveraging my experience working with DMO/CVBs and Hotel Brands, I help others see the value in partnerships that extend beyond events, creating lasting relationships and business opportunities.
Additionally, I actively work with destinations still learning to incorporate sustainability initiatives and ESG programs into their events, ensuring that the next generation of planners understands the significance of social responsibility. This mentorship extends to students as well, providing outreach and opportunities to the next generation of leaders. My goal is to ensure that everyone I work with feels supported, motivated and equipped to make a positive impact in the industry.
How do you see the events community evolving?
The events community is evolving into a more integrated, purpose-driven industry with a stronger emphasis on sustainability, inclusiveness and technology. The shift towards ESG-focused programs is becoming central to the way we design and execute events. Attendees are increasingly expecting events to not only be memorable experiences but also to leave a positive social and environmental footprint. The integration of new technologies will continue to transform how events are planned, executed and experienced, particularly in the areas of AI and virtual reality.
These technologies will enable us to build stronger connections and more personalized experiences for attendees, regardless of where they are located. Another key evolution will be a greater focus on accessibility and inclusivity, ensuring that all participants feel valued and heard. The future of the events’ community will be defined by its ability to adapt quickly, embrace change and leverage these advancements to create meaningful, impactful experiences that align with both business goals and broader societal values.
What could future generations of leaders learn from your journey?
Future generations of leaders can learn the importance of adaptability and strategic partnership. My journey has shown that success isn’t just about executing events—it’s about understanding and anticipating the needs of clients, partners and attendees while staying ahead of industry trends. Over the years, I’ve learned the value of building relationships that extend beyond transactional interactions, whether it’s with destinations, hotel brands or team members. It’s this collaborative approach that allows for deeper, more impactful experiences.
Additionally, I’ve seen firsthand how integrating sustainability and ESG initiatives into every event can drive positive change, not only for the event itself but also for the communities we engage with. I’d encourage future leaders to embrace innovation, whether through new technologies or novel approaches to problem-solving, and never lose sight of the bigger picture—how their work impacts both the industry and the world at large. Most importantly, they should remember that leadership is about empowering others, fostering growth and always striving to leave a positive legacy.
Cynthia Rockefeller, manager, hospitality & events, MKTG Sports + Entertainment
What are the three words that define your legacy?
Empowering, Influential, Trailblazing
How have you empowered others?
While working on a project, prior to assigning roles, I always ask my team what they would like to work on in order to achieve the goals they have set for the year. I look to assign roles that tap into each person’s strengths, but I also look to stretch them so they can achieve their goals.
I also always encourage my team to explore their new ideas and new processes of doing things. This allows them to feel ownership over the project and encourages them to try new things without feeling scared of failure. I find it imperative to create an environment where no one is afraid to speak up or try something new.
Finally, when it comes to being a leader on my teams, I always look to create an environment where we all have that teamwork mentality. I encourage my teams to lend helping hands to each other, to never feel that they are above a task, and to always celebrate each other’s wins.
How do you see the events community evolving?
I see the events community evolving into becoming more sustainable. The world is shifting to an approach where sustainability and healthy choices are of top importance. I see the industry looking for new ways to reduce waste, whether that’s through a reduction in food waste, looking to eliminate unnecessary gifting, or incorporating sustainable and reusable décor pieces. I believe that the events industry will start to look for ways to plan their events that take into consideration how they positively impact the community and environment.
I also see the events community shifting towards using more AI tools. I believe that AI in the events industry will be used more frequently for pre-event research and creating a more customized experience for attendees. AI will be used by event professionals as they can ask AI tools for venue or vendor recommendations, insight into the market in which the event is taking place, or even suggestions on guest activities. AI will also be used to pull in analytics of each guest to create personalized agendas and suggest additional touchpoints that are unique to each attendee experience.
What could future generations of leaders learn from your journey?
The only way that not just the event industry, but every industry can continue to evolve, and grow is for those in leadership positions to seek out others to mentor and lead. By investing in others and your team, you can pass down knowledge and lessons learned from mistakes, and you are able to build a strong sense of community within the industry. Through working with those who may have less experience, you are able to not only develop your leadership skills, but you can also find new ways of thinking, different industry trends, or new programs, and you build up confidence in others.
Finally, the importance of being adaptable is something others can learn from my career journey. We all know that sometimes the events we plan do not always go as intended. I have found that it is so important in this field to be flexible and willing to make adjustments to a project quickly and with grace and patience. I know that my calm demeanor and ability to think fast on my feet are some things that others can learn from me.
Shweta Sharma, senior.experience designer, BCD Meetings & Events
What are the three words that define your legacy?
Empathy. Evolution. Novel.
How have you empowered others?
Through being a voice of inclusion and designing experiences that challenge perspectives (diverse representation, accessible F&B, inclusive language, cultural sensitivity). By highlighting inclusion and sharing its impact through diverse channels—from client education to industry platforms—I bring the importance of inclusion to the forefront, demonstrating its value for both attendees and ROI.
- By leaving a lasting impact: Ultimately, my goal is to create experiences that not only delight and entertain but also leave a lasting positive impact on individuals.
- Through promoting co-creation: The best experiences are often born from collaboration. I try to involve various perspectives (clients, attendees when possible, coworkers, various internal departments, and different stakeholders) in the design process, seeking input and feedback to ensure that the experiences I create are relevant, meaningful, and truly inclusive.
How do you see the events community evolving?
- A logistically functional event is no longer enough. Attendees crave immersive, meaningful, and memorable experiences that resonate on a personal level. Event organizers must embrace a human-centric approach, as the industry recognizes Experience Design is the future, not just a passing trend. This focus is revolutionizing the event landscape, driving innovation, and creating a dynamic, competitive environment. It’s pushing us all to think creatively, embrace technology, and prioritize the attendee journey above all else.
- In the DEIA world, the event industry is undergoing a significant transformation, moving beyond simply acknowledging inclusion to actively integrating them into the core of event experiences.
What could future generations of leaders learn from your journey?
Your uniqueness & personal journey enables you to connect with attendees and offer a novel viewpoint to your work. My unique background—immigrant, vegetarian, architecture background—shapes my perspective on the US event industry and allows me to connect with attendees on a deeper level. This fresh viewpoint, informed by personal experiences and a focus on often-overlooked issues, challenges complacency and has inspired our team and company to challenge assumptions, spark innovation, and ensure that inclusion remains a priority for our team and our clients.
Hortensia Simmons HMCC, senior sales manager, Visit St. Pete – Clearwater
What are the three words that define your legacy?
Character. Empowering. Inspirating.
How have you empowered others?
I empower others by staying true to myself, uplifting those around me, and sharing my knowledge to help my team reach their full potential. I create opportunities for others to shine, ensuring they feel valued and supported. Through positive words of encouragement, I inspire confidence and growth, fostering a collaborative and empowering environment.
How do you see the events community evolving?
The events community is evolving to be more immersive, inclusive, and technology driven. Hybrid and virtual experiences are becoming standard, allowing greater accessibility and engagement. Personalization is key, with data and AI shaping tailored experiences for attendees. Sustainability is also a growing priority, with eco-friendly practices and reduced waste becoming industry standards. Collaboration and community-building are at the heart of this evolution, fostering deeper connections beyond the event itself.
What could future generations of leaders learn from your journey?
I would say to them take a deep breath, say a silent prayer, and approach life with a clear and thoughtful mindset. The relationships I built, the knowledge I gained, and the experiences I embraced all played a vital role in my growth. This is more than just a job, it’s a gateway to a fulfilling career filled with learning, mentorship, and meaningful connections that continue to inspire me every day. Focus on what you can control, let go of what you can’t, and trust that every challenge is an opportunity for growth. Strength comes from resilience, and by staying grounded, hopeful, and adaptable, you’ll always find a way forward.
Kelly Truitt CMP, DMCP, M.S. director of sales, Terramar, a DMC Network Company
What are the three words that define your legacy?
Young. Women. Future. I knew from a young age that I wanted to be in this industry. While women make up the majority of our workforce, leadership is still dominated by men, and younger professionals—especially women—often struggle to be taken seriously. I’m committed to climbing the ladder and making space for young women at the top so they are seen, heard, and valued from day one.
How have you empowered others?
I empower others by amplifying their voices. Through SITE Young Leaders, I mentor and collaborate with the next generation, ensuring they feel supported and connected. As the moderator for the IMEX Future Leaders Forum in Frankfurt, I strive to connect with students at a pivotal moment when they are deciding their career paths. Creating opportunities, fostering confidence, and advocating for young professionals—especially women—has become my passion. The industry thrives when all voices are included, and I strive to ensure the next generation knows they belong.
How do you see the events community evolving?
The events industry has become more entrepreneurial, with many planners launching independent businesses post-COVID. While this has fostered innovation, I foresee a wave of consolidation as planners either scale up or transition out. Women have taken bold steps as small business owners, but we need them at the head of major companies, shaping the future at the highest levels. Our industry is shifting, and I look forward to seeing more diverse leaders at decision-making tables, ensuring our workforce is represented where it matters most.
What could future generations of leaders learn from your journey?
Start from the ground up. While entry-level roles may not be glamorous, they teach the skills that make future leadership easier. I began as an admin—despite having a degree—and it gave me a deeper understanding of every aspect of the job. No one wants a boss who skipped the hard parts.
I also hope future leaders embrace collaboration over competition. This industry is built on relationships, and today’s competitors are often tomorrow’s colleagues, partners, and friends. The industry is small, and everything comes full circle. Success isn’t just about climbing higher—it’s about lifting others with you.
Sarah Vasquez, meeting & events planning manager, Flik Hospitality
What are the three words that define your legacy?
Endurance. Generosity, Kindness
I believe my legacy is to leave people and places better than I found them. My parents poured this into me at a very young age. Whether that is being a kind face or picking up the paper towels left on the floor of a public bathroom, those little things can create a completely better experience for someone. My legacy has been shaped by those who have taken the time to equip and pour into me.
My father, who has endured; my mother, who has been so generous; and, finally, my best friend, who has been a kind light in the darkness. They are my legacy; they are what define me. My legacy is endurance, generosity and kindness. These three things are how I live out every day and how I treat every single person. I strive to make sure others feel seen, heard and known. Even if it’s just for one moment.
How have you empowered others?
I empower others by actively listening to them, encouraging their dreams and recognizing their talents. I empower others by letting them be their true authentic self, no matter where they are on their journey of life. It’s so easy for someone to feel pressured to be perfect and to lose themselves in the process of trying to find who they really are. I believe each person is so wonderfully and uniquely made. That yes, they are still growing; however, they should still feel confident that they are exactly who and where they need to be. I strive to encourage and pour confidence into others. I find joy in uplifting others and letting them feel appreciated.
How do you see the events community evolving?
I see the events community evolving greatly within this next year as we learn to balance hybrid events. During Covid, so many adjustments had to be made such as conducting virtual events. It is so neat seeing how much we have grown in excellence when it comes to virtual events and meetings. I would love to see more growth and personalization as we learn to create flawless and customized experiences for all attendees. I see the events industry also going back to pre-Covid levels. Just this last year, our attendance numbers for meetings and events have skyrocketed. I have seen an increase in clients wanting bigger and better than ever events. People miss being in community with others. They miss the feelings and opportunities in person events can offer.
What could future generations of leaders learn from your journey?
I would let the future generation of leaders know that they are not too young. They are not too old. They are not unworthy. They are enough. For so long, I thought I was never smart or good enough. That I would never be anyone special to anyone. I was on the comparison train for too long. I would tell them that they can do it! To get off that train and don’t look back. Each season of life will grow and teach them a lesson.
Whether they know it or not, each experience, good and bad, equips them. They should take every opportunity with the confidence that they will learn and be better after it. It’s okay to be unsure of the future; we all are! I would remind them that they have someone rooting and believing in them and their abilities. I can’t wait to see how they will impact the world. Whether that is hosting the greatest event of all time or just giving a friendly smile to a stranger.
Amber White CMP, exhibit operations manager, APCO International
What are the three words that define your legacy?
Innovation. Collaboration. Dedication.
How have you empowered others?
I’ve empowered others by embracing courage in both my actions and leadership, showing that it’s possible to overcome challenges through hard work and dedication. I aim to inspire by demonstrating the power of staying true to your authentic self and encouraging others to do the same. I believe that creativity thrives when everyone feels safe to voice their ideas, knowing that each person’s input is valued.
By fostering a collaborative environment, I’ve shown that success is not just about individual effort but about the strength of a team working together. I encourage others to take pride in their contributions and to never underestimate the impact of their unique perspective. Through this approach, I hope to inspire others to lead with confidence, embrace their creativity and know that their efforts make a meaningful difference.
How do you see the events community evolving?
As attendee demographics change, immersive experiences that create meaningful connections are key. Event technologies like virtual reality and AI will continue to grow, personalizing sessions, networking and opportunities to align with individual needs. The future of events will blend technology and personalization to create impactful experiences.
What could future generations of leaders learn from your journey?
Future generations of leaders can learn from my journey that a strong work ethic, dedication and commitment to continuous growth take time. Building and nurturing relationships is essential, as these connections provide opportunities to learn, grow and gain new perspectives. Above all, it’s perseverance, collaboration and adaptability that have been key to my growth and success.
