Management and leadership are not synonymous. Leaders possess vision, emotional intelligence and empathy. Don’t take our word for it. This month’s books outline tips from those who have been there and thrived, sharing their insights. What are your favorite mentoring tomes? Email us at editor@smartmeetings.com to share with the community.
Hospitality Turn-arounds
After a career spent in the luxury hotel business in sales and operations leadership, including stints with Westin, Fairmont and Park Lane Hotels, business coach, speaker and founder of Training for Winners Gary Hernbroth is putting his leadership insights into a knowledge capsule with the publication of his book, “Twist the Familiar: Your Playbook for Success One Story at a Time.”
“It’s tough out there in many places. You’ve got to stay sharp, embrace new tools and be equipped to handle the constant waves of change brought about by Covid and economic pendulum swings. People are having to learn how to do their jobs in different ways. Managers have to learn how to lead and set examples like never before. Teams need to find their footing with new people and new rules of engagement in the marketplace—because the customers are changing, too,” the author and School of Hospitality Business at Michigan State University Alumni Board president says. He sees this book as the capstone on his career to continue elevating the industry into the future.
Read More: New Book Turns Hospitality Business Leaders in More Productive Direction
The collection of colorful stories in “Twist the Familiar” is peppered with thought-provoking questions designed to challenge business leaders, sales professionals and entrepreneurs to tackle critical business topics will leave readers inspired and empowered.
As Hall of Fame De La Salle Coach Bob Ladouceur said about the book, “It’s so easy to understand, and it’s hard to put down. It just flows. It’s straightforward, common sense!”
As a bonus, Gary’s unique coaching approach carries this book further by helping readers create their own personal playbook for success, chapter by chapter. This is truly an invaluable tool for those looking to make a difference.
Above and Beyond Service
In legendary restauranteur Will Guidara’s bestselling book “Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect”, the turn-around leader at Eleven Madison Park shares his secret for transforming ordinary transactions into extraordinary experiences and includes suggestions for how to do the same in any industry.
Authentic Connections
Building a trusting relationship is the first step in sharing your vision. That is why the practical tips in Rachel DeAlto’s book, “Get Relatable: How to Connect with Anyone, Anywhere (Even If It Scares You)” is on our must-read list. The friendly tone and step-by-step blueprint for communicating authentically with others on and individual and group level could be a career-changer for many.
Read More: Event Experts Talk Connection at CMP Advance
This article appears in the September/October 2024 issue. You can subscribe to the magazine here.
