You will learn:
- What emergencies are keeping meeting professionals up at night in 2025.
- How to set clear roles and responsibilities as part of a crisis communication plan.
- What that looked like at some of the highest profile gatherings in the country, including the Super Bowl.
Stephanie Turner senior vice president of convention sales and strategies, New Orleans & Company is a 30-year veteran of the hospitality industry and a lifelong New Orleans resident. She plays a pivotal role in positioning the city as a premier destination for meetings, conventions, and major events. Her extensive expertise, strategic vision, and deep-rooted passion for New Orleans have made her an influential leader in the tourism and hospitality industry. Under Stephanie’s leadership, the convention sales, services, and marketing teams at New Orleans & Company provide comprehensive support to clients throughout every stage of the event journey—from sourcing and planning to attendance-building and hosting. Her team’s efforts not only benefit the city’s hospitality industry but also contribute significantly to Louisiana’s economy.
Dianna Waldroup vice president of convention services, Destination DC With over 35 years at Destination DC, Waldroup leads team that provides critical support to meeting professionals, ensuring the successful execution of meetings and conventions of all sizes. Additionally, she oversees a team of over 120 temporary personnel, known as “Redcoats,” who provide on-site assistance at events. Waldroup’s continued close relationships with hospitality leaders across the community contributes to her success. She is a 2025 Smart Women in Meetings Industry Leader Award winner.
